Agenda
Big Ideas, Bold Moves & Breakthroughs
Explore everything the 13th Annual PSIvet Business Symposium has in store!
Featured Events
The Bourbon Welcome—Happy Hour & Welcome Reception
Omni Hotel Louisville, Commonwealth Ballroom
Kick off the 2025 Symposium the Louisville way! Join us for a Welcome Reception in the tradeshow space, where you can mingle with suppliers and experience some local bourbon distillery tastings.
Tavern Takeover—Drinks and Hors D’oeuvres at Tavern on Fourth
Tavern on Fourth
Join us for an exclusive PSIvet Symposium reception at Tavern on Fourth, just a short walk from the hotel in the heart of Downtown Louisville. Enjoy a lively evening filled with games, entertainment, and a balcony view of the action on Fourth Street Live!
Derby Dreams—Evening Social Experience at Churchill Downs
Churchill Downs Racetrack
Saddle up for an unforgettable evening at the iconic Churchill Downs! Enjoy dinner, a guided facility tour, and an exclusive horse and jockey appearance. Capture the magic with photo ops at the legendary racetrack and Paddock as you soak in the spirit of Derby City. Your best Derby hat encouraged!
2026 Agenda
Final agenda subject to change.
Friday, October 23
| Time | Agenda Item | Speaker / Title | Location |
|---|---|---|---|
| 12:00pm–7:00pm | Attendee Registration | ||
| 4:00pm–7:00pm | Welcome Reception | Tradeshow Room |
Day 1: Saturday, October 24
| Time | Agenda Item | Speaker / Title | Location |
|---|---|---|---|
| 7:00am–8:00am | Breakfast | Tradeshow | |
| 8:00am–8:20am | Opening Remarks | Dr. Natalie Marks | Main Stage |
| 8:20am–9:20am | Keynote Speaker | Dean Rustin Moore — Restoring the Bond: Rebuilding Trust, Expanding Care, and Shaping the Future of Veterinary Medicine | Main Stage |
| 9:20am–10:00am | Workshop 1 ★ | From First Impression to Lasting Loyalty: Building Trust with Every Client | Main Stage |
| 10:00am–10:20am | Break | Tradeshow | |
| 10:20am–10:30am | A Word from our Sponsor | Main Stage | |
| 10:30am–11:30am | Speaker 2 | Dr. Kent McClure — Standards of Care: Understanding and Managing Risk | Main Stage |
| 11:30am–2:00pm | Lunch & Tradeshow | Grab lunch, then visit our vendors — complete your Tradeshow Passport while you're there! | Tradeshow |
| 2:00pm–3:00pm | Speaker 3 | Dr. Caitlin DeWilde — Acquisition, Not Just Awareness: Building a Digital Funnel That Fills Your Schedule | Main Stage |
| 3:00pm–3:40pm | Workshop 2 ★ | Digital Front Door: Turning Online Engagement into Lifelong Clients | Main Stage |
| 3:40pm–4:00pm | Break | Ballroom Foyer | |
| 4:00pm–5:00pm | Speaker 4 | Dr. Kelly Cooper — Dare to Be Extraordinary: Stop Surviving and Start Leading Your Dream Team | Main Stage |
| 5:00pm–5:05pm | Close the Day | Dr. Natalie Marks | Main Stage |
| 6:00pm–8:00pm | VetSuite® Happy Hour | Rooftop Terrace |
★ = hands-on workshop — come ready to work.
Day 2: Sunday, October 25
| Time | Agenda Item | Speaker / Title | Location |
|---|---|---|---|
| 7:00am–8:00am | Breakfast | ||
| 8:00am–8:15am | Welcome to Day 2 | Dr. Natalie Marks | Main Stage |
| 8:15am–9:15am | Speaker 5 | Monica Dixon Perry, BS, CVPM — Pricing for Profit: Using Your Profit & Loss Statement to Make Better Pricing Decisions | Main Stage |
| 9:15am–9:55am | Workshop 3 ★ | Smarter Spending, Stronger Practice: Optimizing Your P&L | Main Stage |
| 10:00am–10:20am | Break | ||
| 10:20am–11:20am | Speaker 6 | Andrea Crabtree — The Best Medicine for Turnover: A Mentorship Prescription for Retention | Main Stage |
| 11:20am–12:00pm | Workshop 4 ★ | Staff Retention & Operational Efficiency | Main Stage |
| 12:00pm–1:00pm | Lunch | ||
| 1:00pm–2:00pm | Speaker 7 | Peter Weinstein — Tear Down the Cost of Veterinary Care Wall | Main Stage |
| 2:00pm–2:15pm | Tradeshow Passport Raffle | Main Stage | |
| 2:15pm–2:30pm | Closing Remarks | Dr. Natalie Marks | Main Stage |
★ = hands-on workshop — come ready to work.
