Agenda
Big Ideas, Bold Moves & Breakthroughs
From hands-on labs to happy hours, explore everything the 12th Annual PSIvet Business Symposium has in store for your practice to gain The Winning Experience. And we’ll be sure to have fun while we’re at it!
Featured Events
The Bourbon Welcome—Happy Hour & Welcome Reception
Omni Hotel Louisville, Commonwealth Ballroom
Kick off the 2025 Symposium the Louisville way! Join us for a Welcome Reception in the tradeshow space, where you can mingle with suppliers and experience some local bourbon distillery tastings.
Tavern Takeover—Drinks and Hors D’oeuvres at Tavern on Fourth
Tavern on Fourth
Join us for an exclusive PSIvet Symposium reception at Tavern on Fourth, just a short walk from the hotel in the heart of Downtown Louisville. Enjoy a lively evening filled with games, entertainment, and a balcony view of the action on Fourth Street Live!
Derby Dreams—Evening Social Experience at Churchill Downs
Churchill Downs Racetrack
Saddle up for an unforgettable evening at the iconic Churchill Downs! Enjoy dinner, a guided facility tour, and an exclusive horse and jockey appearance. Capture the magic with photo ops at the legendary racetrack and Paddock as you soak in the spirit of Derby City. Your best Derby hat encouraged!
2025 Agenda
Final agenda subject to change.
| Date | Time | Event | Speaker | Location |
|---|---|---|---|---|
| Thursday, October 9 | 12:00pm–7:00pm | Arrivals & Registration | — | On-site |
| Thursday, October 9 | 5:00pm–7:00pm | The Bourbon Welcome—Happy Hour & Welcome Reception *Featured Event* | — | Omni Hotel Louisville, Commonwealth Ballroom |
| Friday, October 10 | 7:00am–8:00am | Breakfast | — | On-site |
| Friday, October 10 | 8:00am–8:15am | 12th Annual Business Symposium Opening | Walter Brown, RVTg, VTS, (ECC), Emcee & Laura Vickers, President of PSIvet | On-site |
| Friday, October 10 | 8:15am–9:15am | Build a Winning Culture | Adam Christman, DVM, MBA | On-site |
| Friday, October 10 | 9:15am–10:15am | Industry Trends (Animalytix) | Travis Meredith | On-site |
| Friday, October 10 | 10:15am–10:45am | Covetrus from the Mainstage | Ben Wolin, CEO | On-site |
| Friday, October 10 | 10:45am–2:45pm | Vendor Partner Tradeshow | Valued PSIvet Partners | On-site |
| Friday, October 10 | 10:45am–12:00pm | Book Signing | Adam Christman, DVM, MBA | On-site |
| Friday, October 10 | 12:00pm–1:00pm | Lunch | — | On-site |
| Friday, October 10 | 2:45pm–3:45pm | How to Win with Customer Service | Debbie Boone, BS, CVPM | On-site |
| Friday, October 10 | 3:45pm–4:45pm | Winning with New Clients (and Retaining Existing Ones) | Eric Garcia | On-site |
| Friday, October 10 | 4:45pm–5:00pm | Day One Close | Walter Brown, RVTg, VTS, (ECC), Emcee | On-site |
| Friday, October 10 | 6:00pm–9:00pm | Tavern Takeover—Drinks and Hors D’oeuvres at Tavern on Fourth *Featured Event* | Meet Your PSIvet Member Advisory Board | Tavern on Fourth |
| Saturday, October 11 | 7:00am–8:00am | Breakfast | — | On-site |
| Saturday, October 11 | 8:00am–8:15am | Symposium Day 2 Opening | Walter Brown, RVTg, VTS, (ECC), Emcee | On-site |
| Saturday, October 11 | 8:15am–9:15am | How to Win with Pricing | Dr. Karen Felsted, CPA, MS, DVM, CVPM, CVA | On-site |
| Saturday, October 11 | 9:15am–10:15am | Winning with Senior Pets & Nutrition | Stacey Bone, DVM | On-site |
| Saturday, October 11 | 10:15am-10:30am | Break | — | — |
| Saturday, October 11 | 10:30am–11:30am | Recruiting & Staffing Wins | Monica Dixon Perry, CVPM | On-site |
| Saturday, October 11 | 11:30am–12:30pm | Lunch | — | On-site |
| Saturday, October 11 | 12:30pm–3:00pm | Vendor Partner Tradeshow | Valued PSIvet Partners | On-site |
| Saturday, October 11 | 3:00pm–3:30pm | Break | — | — |
| Saturday, October 11 | 3:30pm–4:30pm | Winning with Technology in Practice (AI Panel) | Rob Tiffany, Patricia Porter, & Mark Donovan Moderated by Bruce L. Truman BLT Technology & Innovation Group | On-site |
| Saturday, October 11 | 4:30pm–5:00pm | Closing Remarks | Walter Brown, RVTg, VTS, (ECC), Emcee & Laura Vickers, President of PSIvet | On-site |
| Saturday, October 11 | 6:00pm–9:00pm | Derby Dreams—Evening Social Experience at Churchill Downs *Featured Event (Derby Hats Encouraged!)* | — | Churchill Downs Racetrack |
| Sunday, October 12 | 8:30am–9:30am | Breakfast | — | On-site |
| Sunday, October 12 | 9:30am–12:00pm | Block That Pain—Dental Nerve Blocks Wet Lab *Limited Capacity, Registration Required* | Mary Berg, LATG, RVT, VTS (Dentistry), FVTE | On-site |
| Sunday, October 12 | 9:30am–12:00pm | Pricing Strategies and Tools Workshop *Limited Capacity, Registration Required* | Dr. Karen Felsted, CPA, MS, DVM, CVPM, CVA | On-site |
| Sunday, October 12 | At Convenience | Departures | — | — |