Phillip Le, Author at PSIvet

Beat the Forgetting Curve

Improve your training techniques so they stick with your team. If you are frustrated that your team is not recalling what you share in training sessions, here’s how to up your training game. “If you are exposed to information only once in a training, within 30 days most people will only recall about 10%,” says […]

Finding Work-Life Harmony

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How to Handle Negative Feedback

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Reinvest in Your Practice

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Make Conversations Count

Techniques to help your team develop business-boosting communication skills. As a member of a veterinary team, your specialty is working with animals, right? Not exactly, says Jason Coe, DVM, PhD, Associate Professor, Ontario Veterinary College, Canada. Communicating effectively with your human clients is equally crucial in running a successful veterinary practice, he says. “Communication is […]

Should You Hire a Practice Manager?

Has your practice seen significant growth over the past few years? Do you have less time to see patients due to your growing list of business tasks? Are you working full time as a veterinarian and another 20+ hours each week keeping up with payroll, staff needs, and other management duties? If you answered “yes” […]

Financial Strategies to Compete for Employees

Do you have a plan to recruit new employees and retain your team? Competition remains intense. In June, The Washington Post reported that veterinary clinics are among the seven industries most desperate for workers. At PSIvet, we have expanded our service offerings to include “Business Services”—a full range of premier financial planning and benefits designed to help […]