About PSIvet

About PSIvet

When our members talk about PSIvet, the term “trusted advocate” comes up often. More than 5,000 independent veterinary practices count on us to help them save more, grow more—and more successfully compete with corporate hospitals, big-box stores and online retailers.

Our integrated professional services help you run a better business.

GPO. Purchase goods and services at negotiated prices from the industry’s first and largest group purchasing organization.
Education and Training. Learn to be more productive with our proprietary training resources.
Technology Solutions. Use practice and partner data insights to strengthen your practice.
Health Benefits. Because valued employees stay where they’re valued. Five benefit plans. One goal.

We’re proud to be partners with our members and their teams, working together to promote independence for the benefit of practice owners, pet parents and pets.

Strong relationships

Robust services go a long way in delivering the benefits you’re looking for. But what makes them valuable are the people behind them. The PSIvet team works closely with yours to make sure you get the most out of everything we offer. With a personal touch and a caring attitude, our dedicated professionals are looking out for you.

“The Most Trusted Advocate” for the Independent Veterinary PracticeSM

PSIvet makes it easy to order from your favorite suppliers—and save.

Become a preferred vendor to our 5,000 members by partnering with PSIvet today. Learn more.

Advisory Council

Twelve PSIvet members comprise the PSIvet Advisory Council. These independent veterinary practice owners—along with three PSIvet executives—contribute their time, talent and passion to help the organization better serve all members.


Tails a Waggin Animal Hospital
Ft. Myers, FL

Todd Burnett, DVM

Brentwood Animal Hospital
Pensacola, FL

Steve Elliott, DVM

Best Care Animal Hospital
North Port Richey, FL

Dave Griffin, DVM

Animal Care Center of Pasco
New Port Richey, FL

Sarah Logan, DVM

Mt. Olive Veterinary Hospital
Budd Lake, NJ

Gene Maple, DVM

South End Veterinary Clinic
Charlotte, NC

Dawn Martin, DVM

Palmetto Pet Hospital
Fort Mill, SC

Jayme Mottler, DVM

Pleasant Valley Animal Hospital
Pleasant Valley, NY

Scott Pawling, DVM

Richman Animal Clinic
Richmond Heights, OH

Sree Reddy, DVM

Seven Oaks Pet Hospital
Wesley Chapel, FL

Lisa Thilges, DVM

Prairie View Animal Hospital
Grimes, IA

Jim Turner, DVM

Farrell Animal Hospital
Arlington, TX

Our Leadership Team

Patrick McCarthy, President

Pat McCarthy joined PSI in July, 2013 as the Director of Operations. He was promoted to President in May, 2018. Prior to joining PSI, Mr. McCarthy was the Vice President of Operations at Pet Partners, a veterinary practice consolidator. He oversaw the purchasing department, was responsible for the implementation of operational efficiencies and reducing expenses. He also led staff training and development. Before joining Pet Partners, Mr. McCarthy was the Sr. Manager of Corporate/Strategic Accounts at IDEXX Laboratories. Pat led a team who was responsible for the sales, marketing, finance, education and implementation of IDEXX’s complete portfolio of products and services for corporate and strategic account customers in North America.

Previously, Mr. McCarthy worked in the chemical industry for Buckman Laboratories, a Memphis-based, global chemical company. He held several roles and was promoted to Regional Manager for the Northeast where he oversaw the sales and technical support for a team of 20 before he had a career change and joined IDEXX Laboratories. Pat holds a BS in biology with a minor in chemistry from Lycoming College, an MS in environmental studies from Duke University, and an MBA from the University at Albany, NY.

Pat lives in St. Petersburg, FL and is married with three children. His hobbies include fitness, music, sports, traveling and all things outdoors.

Jim Ladd, Vice President, Marketing

Jim joined PSIvet in August, 2018 as the Director of Marketing and was promoted to Vice President of Marketing in July, 2020. His primary role is to oversee all marketing and communication functions within the organization. Jim has expertise in business vision, strategic planning, brand development and digital campaigns that motivate audiences. Prior to joining PSIvet, Jim was the Vice President of Corporate marketing at Vetstreet. Jim led Vetstreets marketing team through 6 years of tremendous growth resulting in 2 acquisitions by VCA Antech in 2011 and Henry Schein Animal Health in 2016.

Previously, Jim worked on the advertising agency side of the business and has worked with local, regional and global companies spanning a wide range of industries. Ever the entrepreneur, Jim looks for opportunities to help build things. Whether its developing brands, promoting companies or enhancing campaigns, he continuously strives to bring new ideas to life.

Jim currently lives in St. Petersburg, Florida and is married 35 years with three adult children. He still maintains a home in New Jersey and has deep family roots there. In his spare time he enjoys time with his family, riding his motorcycle or relaxing on his boat.

Dianna Lally, Director of Operations

Dianna Lally, CPA, Controller – Ms. Lally is a licensed CPA in California and Hawaii, and joined PSI in 2017. She oversees the Accounting department and Administrative staff in the Corporate Office.

Prior to joining PSI, Ms. Lally held Controllership positions, where she was involved with acquisitions, cash management, sale of divisions of business entities, restructuring, multiple software conversions, establishment and/or documentation of policies and procedures, and internal and external reporting and consolidations, budgeting and forecasting. She has experience in a wide variety of industries, including, but not limited to: small business, construction, real estate, non-profit, manufacturing, passenger vehicle and heavy equipment dealerships, high-tech, distribution, agriculture and bio-science. Dianna has worked with a combination of closely held and publicly held entities.

Ms. Lally holds a Bachelor’s Degree in Business Administration with a concentration in Accounting from California State University, Fullerton and is an an alumnus of PriceWaterhouseCoopers, Los Angeles and Orange County California offices. She belongs to the AICPA, Florida Institute of CPA’s and the California Society of CPA’s.

When not working, Ms. Lally enjoys spending time with her family, travelling, shelling on the beach, and officiating at age group swim meets.

Dan Jones, DVM, Executive Director of Business Development

Dr. Jones is a Veterinarian who has been an independent veterinary practice owner for more than 30 years. He owned and operated two general medicine practices from 1987 through 1999, and he owned an emergency specialty practice from 1992 until 2019. Dr. Jones is currently the Director of Operations and Business Development for PSIvet and has held that position for the last seven years. His main responsibility at PSIvet is managing vendor contracts and relationships Dan’s background includes 13 years with Banfield in numerous positions from practicing veterinarian to Vice President of Medical Leadership.

He graduated with a Bachelor of Science in 1980 and completed his Doctor of Veterinary Medicine in 1984 from Auburn University.

Dan’s hobbies are golf, fishing and travel. His wife Cassie is a respiratory therapist in a neonatal intensive care unit. Together, they have two adult daughters Angela and Kelly, and two granddaughters, Acacia and Margo.

Kelly Fusco, Director of Business Development

Kelly Fusco has been in animal health for as long as she can remember. She obtained her CVT in 2004 and spent 16 years working in independent veterinary practices across the country. Specializing in emergency/critical care medicine, she also spent time in equine general/specialty medicine, small animal day practice, and in academia at the University of Florida.

Kelly began her career with PSIvet in 2018 as a Vendor Relationship Manager. She developed from that role into managing many of the key strategic initiatives for PSIvet members, such as the healthcare initiative. Kelly also has grown and forged relationships with some of our most valuable partners. She currently is Director of Business Development for PSIvet and strives to create new programs and services that help veterinarians strengthen, grow, and remain independent.

Kelly hails from Annapolis, MD, and currently lives in St Pete, FL with her hound mix, Riggins. In her spare time, she enjoys reading, hiking, camping, time with friends, and traveling any and everywhere.

Lacey Davis, Director of Membership Services

Lacey Davis has been with PSIvet since 2008. She oversees PSIvet’s network of District Managers, Area Managers, and Education team that service our member practices, and is responsible for all sales analytics.

She earned her B.S. in Biology and Chemistry from Eckerd College in 2003. Her background includes working all positions within the veterinary clinic while working her way up to managing a 24-hour emergency practice. She also held an internship at Zoo Atlanta in the primate department.

During her tenure with PSIvet, Lacey Davis has been an Area Manager, Team Trainer, and District Manager before taking the role of Director of Membership Services. She has won awards for sales growth, compliance, team performance, as well as being the first recipient of the P.E.T. Training Excellence Award.

While Lacey Davis is traveling with PSIvet her husband and 10-year-old son hold down the fort and tend to their zoo in Johns Creek, Ga., which includes two big lazy mixed breed dogs, a couple of crazy cats, and one very large pampered sulcata tortoise.

Melissa Wendt, Sr. Manager of Education

Melissa Wendt has been involved in the veterinary profession for more than 20 years. She began as a volunteer in her local veterinary hospital and worked her way through the ranks with her most recent clinic experience as a Practice Manager for a six-doctor hospital with two locations. In particular, Melissa enjoys staff training, inventory management, client relations, and Avimark training. Currently, she is undergoing certification to become a CVPM.

As a ten-year veteran of PSIvet, Melissa finds it fulfilling to be able to bring her clinical and veterinary business experience to our member hospitals, helping them raise their level of productivity and revenue potential. A benefit of PSIvet membership is access to a team of people committed to being an advocate for your practice. As a member of that team, she has the ability and resources to help you with everything from staff education to cost containment. There is no additional cost to utilize her services; she is an extension of your team and a conduit to ancillary services available to our independent veterinary hospitals.

Strategic Account Managers

PSIvet's Strategic Account Managers work directly with our vendor partners to ensure we negotiate best pricing so our members can save more and earn valuable rebates.

Kelly Fusco
Director of Business Development

Katerina Williamson
Strategic Accounts Manager

Kara Hicks
Business Development Manager

Dedicated Practice Consultants

PSIvet’s industry pros are here to help. Each PC supports members in a specific region, making a difference for the practices we serve.

Gulf Coast
Denise Strickland, District Manager
Christie Dingeman
Sarah Radford
Jeanne Crowley
Kristen James
Alyssa Douin
Jamie Yaeger
Tracy Owens-Waring
Julie Brockman

Atlantic Coast
Kimberly Shaffer, District Manager
Alisha D’Ambrosio
Celene Wasserman
Toya Little
Chelsea Matzen
Dawn Hickman
Melissa Davis
Jennifer Seuss
Samantha Thibault

Midwest / West Coast
Stephanie Glazer, District Manager
Greg Robbins
Sheri Grote
Jennifer Thomas
Carin Ponder
Katie Perry-Williams
Andrea Keeton
Melari Robaina
Sarene Cardwell
Melissa Madore

Explore Career Opportunities

If you have a heart for pets, a mind for business and an interest in helping independent veterinary practices succeed, PSIvet may be a fit for you.

Join Our Team